- Concerns relating to a specific child welfare case or issue in your state
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Go to https://www.acf.hhs.gov/oro/regional-offices to locate your Regional Office contact information.
- Report child abuse or neglect
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Go to https://www.childwelfare.gov/organizations to locate your state's reporting information.
- General questions about CFSRs and participating as a Consultant Reviewer
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Email the Child Welfare Reviews Project at cw@jbsinternational.com.
- E-Learning Academy (ELA) courses and certificates
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Email questions or requests to ela@cfsrportal.org.
- Technical questions about the CFSR Information Portal and OMS
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Contact the CWRP Help Desk at cwrp-helpdesk@cfsrportal.org or 1-888-667-0855.
If you work with a state child welfare agency and believe you should have access to the CFSR Information Portal and/or OMS as part of your involvement in the CFSRs, you may request a portal account by emailing the CWRP Help Desk with your full name, job title, and agency email address.